TECHSHINE

Quality Tools

8D (8 Disciplines)

QCC (Quality ControlCircle)

Six Sigma

APQP (Advanced Product Quality Planning)

PPAP (Production Part Approval Process)

FMEA (Failure Mode and Effects Analysis)

SPC(Statistical Process Control)

MSA (Measurement System Analysis)

Suggestion Improvement

New Production

APQP Management

Environmental Testing

Salt spray test

Mechanical Testing

Optical Testing

Environmental Compliance Testing: RoHS 1.0,RoHS 2.0

Pilot Production

NPI: Customized Process Design by Professional Engineering Team
PPAP: DQE Monitors PPAP Execution and Validates Effectiveness

Mass Production

Product Audit: Routine Reliability Procedures

Continuous Improvement: QCC

Customer

8D Response Timelines

General Complaints:

3D/24H, 4D/72H, 5D/5 Days, 8D/7 Days

Major Customer Complaints (2485 Principle): 3D/24H, 5D/48H, 8D/5 Days

PPM Management

Industrial Control Products (Major Defects):

LCD ≤ 40 PPM, LCM ≤ 70 PPM, TFT ≤ 210 PPM

In-Vehicle Products (Major Defects):

LCD ≤ 10 PPM, LCM ≤ 20 PPM, TFT ≤ 50 PPM